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August Newsletter

Message from the Founder

Recharge Those Batteries

Earlier this month our team had the great pleasure of coming together for our annual franchise retreat. This year’s Retreat was in St. Augustine, FL. The weekend started with a group dinner at Beaches of Vilano. After that, it was to the historic downtown area where many of the local drinking establishments were visited.

The next day started with a historical Segway tour of the city, which was awesome. Did you know there were pyramids in St. Augustine? What about the smallest street? Did you know they still have a pay phone that is operative? Only one of our team members have ever been on a Segway prior to that Saturday morning but after a tad bit of practice, we were all pros by the end. There was that one incident where Terrence crashed but that’s what happens when you try checking your email while on the Segway, LOL.

After the tour, some food and a little rest and relaxation and time at the beach. That night we had our second group dinner at A1A Ale Works and that place was amazing, highly recommend. Unfortunately by the time our large group sat and dined, we missed out on mini golf after dinner because they closed already. All that trash talking for nothing. It was a great weekend for the whole team and we all look forward to 2020’s retreat at the UF vs FSU football game in Tallahassee, FL.

Warmest regards,
Beau Charlet

Franchisee: Gainesville

Greetings to everyone who may be reading! I operate the Gainesville office, which opened on April 1, 2019. I would like to take this time and express how exciting it has been expanding the Accurate Serve brand in the Gainesville area and neighboring counties. The Gainesville office serves all counties in the 8th Judicial Circuit of Florida (Alachua, Baker, Bradford, Gilchrist, Levy and Union) along with Putnam County, which is in the 7th Circuit. Each of these counties require a motion and order to serve non-United States District Court documents, excluding subpoenas, within their borders. But no worries! Each Accurate Serve office has a motion and order template that we can promptly provide to you for filing with the court.

As a reference, please note that the following is a list of all Motion and Order counties in the State of Florida: Alachua, Baker, Bradford, Calhoun, Clay, Flagler, Gilchrist, Holmes, Levy, Nassau, Putnam, Union, Volusia and Washington. As a company dedicated to serving clients in a constantly changing profession, we strive to make this part of your work life as easy as possible by providing you with the peace of mind that your documents are in expert hands. I am looking forward to working with you in the very near future!

– Jared Williams

Need our help?
Call (352) 553-2009 or
Email [email protected]

Visit the Gainesville Website
QUICK TIDBIT!

We reply to all emails to confirm receipt of email/service.
If you do not receive a reply confirming receipt,
please follow up with us by phone or
email to confirm if we have received that service.
A U G U S T
Dates to Remember
8/4 Ft. Myers Office Anniversary

“A single arrow is easily broken, but not ten in a bundle.”
– Japanese Proverb
July 2019 Job Statistics

June 2019 Job Count – 4,702

Average Number of Days from Receiving Paper to Paper Being Served* – 5.34

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Three Surprising Rules that Private Process Servers Have to Follow

There are a lot of rules that private process servers have to follow. The courts have specific rules and regulations for how papers must be served depending on the type of case involved, but there are also some rules about how the process server must conduct themselves. Here are three rules that might surprise you.

Be Honest About Who They Are

You might have seen some tactics used on television or in movies where process servers pretend to be delivering a pizza then present someone with papers. These tactics are actually illegal. A private process server does not have to volunteer who they are immediately, but they do have to answer honestly when asked who they are. Continue reading

July Update

Message from the Founder

Trademark Registered 

As we just passed the mid-way point of our 10th year in business, we continue to strive for 100% customer satisfaction. Serving your papers quickly and accurately is our number one concern. From e-filing to new technology to House Bill 91, Accurate Serve® stays committed to improving our service to better serve you.

Well, another way we can improve our organization is to strengthen it to it’s core. So, we are happy to say it is official. On July 2, 2019, The US Patent Office approved the registered trademark for Accurate Serve®.

So, what’s the difference between the “™” and the “®”?

The “®” means that trademark has been registered with the government body in that county, so in this case, the U.S. The “™” means the trademark is in use by a company but not registered yet with the government.

Why is having the “®” important?

  • Communication is Key – Having the  “®” lets clients know who they are dealing with. You can expect a a level of consistency when using a franchise system like Accurate Serve® and our unparalleled communication.
  • Take That, Rewind it Back – Having the  “®” allows potential returning clients to recount on the service they received prior from an Accurate Serve® office and that positive experience helps to solidify the experience.
  • Stability – We have been at this for 10 years and each year we add more offices, serve more papers and we love it.  By registering our trademark, you know we’ll be here at least another 10 years.

We love what we do. We are good at it. We are educated, licensed, appointed, certified, registered and always available to serve your papers.

Warmest regards,
Beau Charlet

Franchisee Spotlight: Port St. Lucie

We are in the heat of summer! July brings in some of the hottest days of our year here in Florida which results in many of our part time residents heading back to their northern addresses, or maybe even out of the nation. What does this mean for your case and your service of process?

Once you have sent us the job and we have ruled out their local address our team has the ability to go to the next step for you. What if you don’t have their second address? Let us help locate it for you by running a skip trace. Once we have the second address we have a network of servers throughout the nation that work with our team on a regular basis to provide the best possible service. If they are residents of another country, still no problem! We have successfully served around the world by Private Process as well as The Hague Convention. No matter the location of service or the number of addresses to attempt, our team can handle the process far and wide and keep you updated on all the steps along the way.

Last week I had the Privilege of being a vendor at the Paralegal Association of Florida Treasure Coast Chapter Summer Seminar. It was a fantastic turn out with nearly 60 paralegals in attendance. I can not be more thankful to President Kristen Remling for this opportunity as well as all of the Paralegals who attended and showed my family a very warm welcoming. Marketing Director Avery Rose and Meaghan Muscato are looking forward to the next event to attend and show our support for PAFTCC. Our team looks forward to the opportunity to earn your business! Knock knock knock…. You’ve been served!

Need our help?
Call (772) 236-7214 or
Email [email protected]

Visit the Port St. Lucie Website
QUICK TIDBIT!

If you want us to list a file or reference number on the return of service or invoice, please give us that number when sending us the documents for service.
J U L Y
Dates to Remember
7/1 Ocala Office Anniversary
7/15 Jacksonville Office Anniversary 
7/31 Happy Birthday Brandon Muscato!

 “I find that the harder I work, the more luck I seem to have.”
– Thomas Jefferson
June 2019 Job Statistics

June 2019 Job Count – 4,176

Average Number of Days from Receiving Paper to Paper Being Served* – 4.8

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

When Can You Serve Papers in Florida?

If you have a pending court case, you may be wondering if you can serve your own court papers in Florida. The simple answer is that most of the time you have to hire a private process server or pay the sheriff’s department to serve the papers for you. There are a few exceptions to this rule, however. Here’s what you need to know about when you can serve papers in Florida.

Lawsuits, Divorce, and Child Custody

The vast majority of court cases that require service of process are lawsuits, divorces, and child custody matters. In all of these cases, Florida law requires that a process server, the sheriff, or one of the sheriff’s deputies serves the papers in your case. You cannot serve these papers yourself. The biggest reason is that these cases cannot move forward unless all parties are aware of the proceedings and the courts want to be certain that an uninterested third party can verify that service of process occurred. Continue reading

When Can You Serve Papers in Florida?

If you have a defendant or respondent in your case that is difficult to locate, you might be wondering how you can help the process server catch them to have the papers served. There are some legal regulations in Florida that dictate when and where a person can be served with court papers. Here’s what you need to know.

No Sundays

You cannot serve court papers on a Sunday in the state of Florida. If your respondent is only in town on Sundays or is only at home on Sundays, you could have difficulty getting them served. It is important to do what you can to find other days of the week where they can be found to be served.

No Holidays

Is your respondent currently away at college, maintaining a second home in another state, or otherwise only in your local area on holidays? You may have a hard time getting them served in the normal fashion. Florida law also prohibits service of process on holidays such as Christmas, Easter, and Thanksgiving. Any national holiday is forbidden for service of process. Continue reading

June Newsletter

Message from the Founder

Florida House Bill 91 Has Been Signed

Over the past several years, our state association (FAPPS) has been working our our lobbyist to amend some of the verbiage in the Statutes that pertain to service of process. While some of the changes are minimal, such as changing the wording from may to shall in 48.021, some changes are pretty big.

One of the big changes is that Process Servers are now allowed to electronically sign Returns of Service. The Statutes previously allowed only the Sheriff to utilize an electronic signature, but now the Sheriff and Private Process Servers can electronically sign Returns. At Accurate Serve, we are ahead of the game in technology and with our Servers using their smart phones and App to update jobs, they will soon be able to electronically sign their Returns from the field on their mobile devices. So, our FL Clients should be getting those returns even quicker in the very near future.

See below for a few highlights of the changes and see attached for the complete Bill.

48.031 (5) – The statute now reads you must place the date and hour of service, your initials or signature, and, IF APPLICABLE, your identification number.

Summary: This change was created to address issues in counties where process servers are serving by Motion and Order (or out of state) and do not have an identification number. It also re-affirms that you only have to place the required information on the first page of the process served. This does not change the requirement to follow the Rules of Civil Procedure to also include the date and hour of service on the original process filed with the return of service or affidavit.

48.21 Return of Service – updated to clarify language that all pleadings and documents served must be listed on the return of service. Electronic signatures are now permitted.

Reminder: If your jurisdiction requires a notarized affidavit you will not be able to utilize an electronic signature. This also includes counties where the process server is serving by Motion and Order. Rules of Civil Procedure require that an affidavit is required when serving by Motion and Order.

Warmest regards,
Beau Charlet

Franchisee Spotlight: Ocala

Timeless Classics and Summer Serving 

Welcome to the Jungle – A day in the life of a process server in central Florida.

Schools Out for the Summer – This means our odds increase in residential serves with co-residents 15+ being home and able to accept service.

Double Trouble – May 31st started 100 days of summer heat.  It goes without saying that with the rising temperature comes an increase in not only tourists but also auto accidents and DUIs.  Subpoenas to be served upon law enforcement officials through the department liaison must be effected 5 days prior to the court date. This does not include the date of service, court date, weekends and federal holidays in which the courts are closed.

Rock You like a Hurricane – June 1st marks the beginning of hurricane season.  Even inland in The Sunshine State we are effected by hurricanes.  Torrential rain and poor weather conditions means possible delays in service.  Let’s not forget FEMA holds on foreclosures.

Don’t Stop Believing –  Every service is a journey. Florida is notoriously known for snowbirds. It’s possible that the defendant has migrated back north for the summer. We have a network of servers with which we have established relationships to better handle all of your nationwide needs. Don’t have their summer address?  In efforts to locate the defendant or witness we can run a skip trace to produce any other addresses available on record.

Taking Care of Business,

Your Accurate Serve Ocala Team

Need our help?
Call (352) 278-2188 or
Email [email protected]

Visit the Ocala Website
QUICK TIDBIT!

Check out our franchise website, http://theaccurateservefranchise.com/, and please utilize the “Find Location” feature. It is a sure fire way to direct you to the correct office for service.
J U N E
Dates to Remember
6/1 Miami Office Anniversary
6/15 Mobile, Alabama Office Anniversary
6/16 Happy Father’s Day
6/21 Summer Solstice

“No matter what obstacles may come your way, stay focused, stay positive and you will overcome them.”
– Anonymous
May 2019 Job Statistics

May 2019 Job Count – 4,549

Average Number of Days from Receiving Paper to Paper Being Served* – 4.09

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION
Copyright © 2019 Accurate Serve, All rights reserved.

What to Look for in a Process Server

An important part of nearly any court case involving another individual or company is process service. The courts require that parties to court cases are notified in writing of the action and that they are given a chance to respond. If you are unfamiliar with this process, it is important that you have a good process server to assist you. Here’s what to look for in a process server so that there are no delays in your case.

Success Rate

No process server can have a 100 percent success rate. Sometimes people cannot be found to be served. However, it is important that your process server does have a very high rate of success. A success rate of 90 percent or higher is ideal. This ensures that you are hiring a process server that will do everything in their power to get your papers served, and as quickly as possible. Continue reading

May Newsletter

Message from the Founder

The 2019 NAPPS Convention found it’s way to Orlando, FL this year. The Accurate Serve team was out in full force. The Convention kicked off Thursday May 2 with the annual NAPPS golf tournament. Accurate Serve put together one fierce foursome: Beau Charlet, Brandon Muscato, Brennan Fogarty and Derek Keating (see pic, pictured from left to right). The best ball tournament was won by this AS team with an amazing score of -10 under par. After golf, there was a networking lunch followed by bag stuffing. Our golf team stuffed over 200 bags full of our SWAG items (On that note, if you need any SWAG items for your office or for some type of event, please reach out to your local AS Owner/Operator). Thursday night concluded with more networking and BINGO. Although no AS Rep won anything at bingo, it was a great time.

The Convention continued on Friday with the start of the annual meetings. At the end of the day, there was a networking reception/cocktail party followed by a poker tournament. We had 2 AS Reps enter the poker tournament, Beau Charlet and Josh Kes. Both played well and made it to the final table (started with 10 tables of 5-7 at each table). Josh came in 5th place and Beau took home the 1st place trophy and cash money, LOL. Saturday included the continuation of the annual meeting, election of officers and annual banquet/awards ceremony. Sunday switched from NAPPS to FAPPS as FAPPS held it’s quarterly board meeting. We had at least one AS Rep in attendance Thursday – Sunday.

It was a great time had by the AS family as we came together to represent and market the Accurate Serve brand. Networking with colleagues from all over the US (and Canada) was a great experience. While we are able to keep your papers in house in pretty much all of FL, we do utilize the services of a lot of the people we were able to meet and socialize with that week. And these are also people who use our team to serve their papers in FL. Every single person we spoke with at the Convention knew of Accurate Serve and has either used us or we have used them to get papers served. That’s just awesome!!

Warmest regards,
Beau Charlet

Franchisee Spotlight: Daytona Beach

Usually when talking with people and you mention that you are a process server, a lot of people tend to ask if it’s just like what the guy does in the movie, Pineapple Express. They sometimes ask if we ever disguise ourselves as someone to try to serve a paper when you can’t get someone served. What they don’t know is, you cannot conceal your identity as a process server when serving a paper. When you are serving a paper at someone’s residence, you always have to be prepared. Yes, Google maps can give you an idea of the address but it can not prepare you for the potential encounters when you arrive there. Here are some things we run in to when serving a paper.

Gated communities: by law, the security guard at the gate is supposed to let us into the community. Some are unfamiliar with the law so we have to quote the statutes to them. This usually does the trick but if they still do not budge, we have to call the non-emergency dispatch for the local law enforcement to help educate and assist us onto the property.

Gated fences: by law, we CAN NOT jump a locked gate or open a mail box. What most of us tend to do is honk the horn several times, leave a note, look up the property appraiser to see if the subject owns the property or speak to a neighbor.

Loose Dogs: Yes, dogs. If we are on someone’s property and the dog is unchained and seems aggressive, we usually honk the horn until the residents come out or report back to the client telling them it is unsafe to serve the paper since there is an aggressive dog running around the property.

Business at a residence: When serving a business at a residence, please remember to address the documents in c/o someone at the house. Sometimes when serving someone who has roommates, they do not know the business once we mention it but once we mention the business owner or registered agent’s name, they confirm with us that the subject lives at the address. We cannot stress how important this is and how much time it saves from going back out to the address again.

Video Doorbells/Surveillance Cameras: It’s a 50/50 with these. When people expect that they are being served, sometimes they work with us in regards to telling us when to come back through the video doorbell. We also had instances where we had interactions with the subjects we are serving and they are uncooperative with us through the video doorbell telling us to get off their property.

There are other things we come across when serving papers but these are some of the things we usually run across and we figured we could give you a quick insight of what we encounter. Let us know what you want to hear about and we will gladly include it in the following newsletter.

– Joshua Kes

Need our help?
Call (386) 569-8475 or
Email [email protected]

Visit the Daytona Beach Website
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Your local Owner/Operator can facilitate all of your local, statewide, nationwide and international serves.  Reach out to your local Owner/Operator and ask for a Rate Sheet.

May Dates to Remember

5/5 – Cinco De Mayo
5/8 – Happy Birthday Brennan Fogarty!
5/12 – Mother’s Day
5/27 – Memorial Day
*Bradenton & Sarasota Anniversaries*

“If you set your goal ridiculously high and it’s a failure, you will fail above everyone else’s success.”
– James Cameron
April 2019 Job Statistics

April 2019 Job Count – 4,561

Average Number of Days from Receiving Paper to Paper Being Served* – 4.53

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION
Copyright © 2019 Accurate Serve, All rights reserved.

Avoiding Gutter Serves: Choosing Your Process Server Wisely

When you have a court case on your plate, you need to know that everything is going to go as smoothly as possible. You want to make sure that your papers are served quickly and accurately so your case is not held up in court for lack of service. Some private process servers engage in gutter serves, which can delay your case or even cause it to be dismissed. Learn what gutter serves are and how to avoid them.

What is a Gutter Serve?

Gutter serves happen when a process server trashes the papers that they have to serve, but they record that they executed service. They are called gutter serves because the papers end up “in the gutter,” so to speak. Gutter serves are illegal, and private process servers who are caught doing gutter serves can be removed from the certified list of private process servers with the courts. Even though the courts attempt to ensure that process servers are trained and certified, there is no guarantee that gutter serves won’t happen. Continue reading

April Newsletter

Message from the Founder

Recent FAPPS Convention & Learning Opportunities

The Florida Association of Professional Process Servers (FAPPS) recently held their annual convention in Lake Mary, FL. The convention was well attended by the Accurate Serve family. Friday night’s reception leads in to the poker tournament where Team Member Josh Kes, from our Daytona Beach office, placed third. He has finished in the top 3, 2 of the past 3 years. Saturday’s events include educational classes, a luncheon and an awards ceremony concludes the evening. Congrats to Team Member Kevin Fedotov, from our Orlando and Ocala offices, who was elected to the Board of Directors. Way to go Kevin!!

The FAPPS weekend wraps up with a continuing education class, the AFPS class – Accredited FAPPS Process Server. It’s a designation our association awards to those who have demonstrated mastery of FL Statutes and Civil Procedure, the parts that are specifically pertain to process serving. Of the 25 attendees at the AFPS class, 9 of them were Accurate Serve representatives. Awesome work Team!!

As a transition to the above, we would like to let you know that we have partnered with Paralegal Association of Florida (PAF) as one of their Associate Sponsors. As part of our sponsorship, we will be creating 3 CLE opportunities for their state association. These will be hour long sessions that will be submitted to the Florida Bar for approval and then presented as a live or taped video and will be available to the entire paralegal association to earn CLEs.

Lastly – Wish us luck at next month’s NAPPS Convention – our AS team has entered a foursome in the golf tournament. We will update you on how we do next month.

Warmest regards,
Beau Charlet

Franchisee Spotlight: Pensacola

Walt Disney once said, “The more you are like yourself, the less you are like anyone else which makes you unique.”  At Accurate Serve of Pensacola, we pride ourselves on striving to provide the best quality of service in the business. We are in a special position that few other process servers can boast. We’re nestled right on the border of Florida and Alabama, allowing us to affect service in the greater Mobile, AL area in addition to our ability to serve the Emerald Coast of the Florida Panhandle. We’ve had the fortune of gaining the business of many wonderful clients in these areas, and their continued loyalty in business has allowed us to be prosperous and keep growing in our abilities to serve them. We work closely with our clients to ensure that they are satisfied beyond what is expected.

As 2019 marches on, we hope and plan to continue our growth in service ability and knowledge. So far this year we’ve already seen new highs for our office and worked harder than ever to ensure that we’re more than prepared to take on any challenges that may rear their heads on the day-to-day basis.

While we highlight our service in the Panhandle, our service abilities know no borders or bounds. We routinely affect service nationwide and will go above and beyond to keep our clients satisfied. We look forward to continued growth and prosperity through the remainder of 2019 and on.

– Brennan Fogarty

Need our help?
Call (850) 264-2917 or
Email [email protected]

Visit the Pensacola Website
QUICK TIDBIT!

If you have yet to write your local Owner/Operator a Google review, please visit their website and do so. That would be very much appreciated.

April Dates to Remember

4/1 – April Fool’s Day
4/21 – Happy Easter!
4/22 – Earth Day
4/30 – Happy Birthday Josh Kes! (Daytona)

March 2019 Job Statistics

March 2019 Job Count – 4,150

Average Number of Days from Receiving Paper to Paper Being Served* – 4.35

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION